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Notification of Scheduled Maintenance for MT5

04.15.2021

Maintenance

Thank you for using Bitterz as always.

We would like to inform you that scheduled maintenance for MT5 will be carried out on the following date and time.

■Scheduled maintenance date and time

April 17, 2021 (Sat), 09:00 a.m. -
April 17, 2021 (Sat), 12:00 p.m.
(UTC+0)

(*Please note that it may take longer than expected depending on the situation.)

The following is the impact on services during the maintenance.


【Website and My Account】
・Deposits by credit card cannot be made (on My Account).
・Transfer of funds from MT5 account is not available (on My Account).
・Delay in calculating IB rewards (on IB My Account)
・Leverage changes may be delayed.

【MT5】
・Trading in MT5 account is not allowed (login is allowed).
・Suspension of rate updates


*Open Positions
During the maintenance, you can keep your open positions, but you will not be able to trade. So make sure you check your MT5 account status.

System maintenance is performed periodically to enhance security and check the status of the network so that we can continue to provide safe and stable services.

We sincerely apologize for any inconvenience this may cause to you and appreciate your understanding and cooperation.

If you have any questions, please feel free to contact our customer support team.

> Inquiries

Thank you for your continued support of Bitterz.

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