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Notice regarding emails not being sent from us to certain email addresses.

09.02.2020

Notice

We send confirmation emails to the email address you specified upon registration.

However, certain domains seem to have troubles receiving these emails.

@hotmail.co.jp
@hotmail.com
@live.com
@live.jp
@msn.com
@outlook.com
@outlook.jp

Regarding the reasons why you are unable to receive emails,
We have found that the receiving server has rejected the email.
We are currently applying for an application to ease the transmission of emails.

For clients who do not receive the email

Please change your registered email address.
Otherwise we would like to ask you to wait until you are able to receive the email after our application is complete.
※ If you would like to wait, please register again and make an inquiry.

If you have a different domain from the above and you are not able to receive emails,
please submit an inquiry, we will try to enable your preferred email to receive emails from us.

We apologize for the inconvenience caused. Thank you for your understanding.

If you have any questions, please contact our customer support.

> Inquiry form

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