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Please use this inquiry form for 'Disable 2FA', 'Non-registered users' and 'IB program' related subject.
You can also use the form in My Account after login.
Inquiries through My Account are usually answered with priority.

Inquiry Form

Frequently Asked Questions (FAQ)

The FAQ page contains frequently asked questions.
Check it out before making an inquiry.

FAQ (Frequently Asked Questions)

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RequiredName

RequiredEmail address

RequiredConfirm Email

RequiredPhone number

For inquiries regarding disabling 2-factor Authentication

Upload your ID selfie image and answer 'Questions regarding deauthentication'.
For more information, please refer to FAQ.

FAQ-About disabling 2-factor authentication

RequiredSelfie Image

Please submit an image with the following requirements.

Clear image of yourself
ID (passport, driver's license, etc.)
'Bitterz GA deauthentication application' and 'Date' written on paper.

Upload image

Questions about deauthentication

Fill in the answers to the following questions in the inquiry field and send it together.

Registered email address
Registered phone number
Wallet balance
Currency and wallet address used for deposit
History of deposit currency

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