Bitterz|Cryptocurrency CFD Trading Platform


To be able to use Bitterz, it is necessary to read and agree to the following guidelines.

Bitterz Terms of Use

Bitterz can be used by anyone who understands, can read and write, and is committed to comply with the Bitterz' Guidelines and agree to the Terms of Use.

What is Bitterz

Bitterz is a cryptocurrency exchange operated by Bitterz LLC.

Usage fee

Bitterz does not charge usage fees or commissions at all from customers.

Rules for opening an account

Bitterz completes registration by simply entering the required information from the new registration form, and an account ID will be issued, but the required documents for account registration must be submitted before the withdrawal process. The documents required for account registration will be a copy of your ID (driver's license, passport, etc.). The ID card shall be valid. Account registration cannot be done by a third party, but by the person himself.

Rules for deposits

Also, we accept only the specified deposit method to make a deposit to the Bitterz trading account. After logging in to My Account, click “Deposit” from the menu on My Account and select the deposit method you prefer. After confirming the necessary steps and details, proceed to the deposit completion. Please send only the relevant currency to the address you use for cryptocurrency deposits. Please note that we will not be able to deal with cases where you have the wrong cryptocurrency or to the wrong address.In such cases, we will not be able to return the money to you, so please make sure you have the correct address before sending money.

Rules on Withdrawals

In order to withdraw money from the Bitterz trading account, we accept only the specified withdrawal method.Log in to My Account, click 'Withdrawal' from the menu on My Account, and select the virtual Please select a currency After confirming the necessary steps and details, proceed to the withdrawal application completion. Only those who have submitted identification documents can apply for withdrawal.

Rules for Trading

At Bitterz, any trading that falls under the category of latency trading is prohibited. Trading restrictions may be imposed without prior notice if the trading system is inadequate, if the trading is considered to be aimed at price differences with other exchanges, or if the trading partner or the department in charge determines that the trading may interfere with the trading system. Please agree to the above before using the system.

Identity verification

Those who register for an account with Bitterz are required to submit identification documents for account registration. Documents required for account registration will be a copy of your ID (driver's license, passport, etc.).The ID shall be valid.

About account deletion and account cancellation application

For Bitterz account deletion and account cancellation application, please use the email address registered by the account holder from the inquiry form. After confirming the content of the application, we will delete and cancel the account within 3 business days. We do not issue any documents regarding account deletion or cancellation. If a third party acts on your behalf for any reason, you will need to submit a document that describes your relationship with the account holder.

About transaction report

Please obtain the transaction report required for final tax return etc. from Bitterz's transaction system. Also, if you delete your Bitterz account (suspension) and cancel your account, you will not be able to log in at that point and you will not be able to retrieve all history. It is your responsibility to obtain the necessary data before deleting (suspension) your account or closing your account. Please note that we cannot obtain it.

Other Important rules

Users may not interfere with all the services provided by Bitterz. The user agrees not to interfere with all services provided by Bitterz or the business associated with Bitterz. You agree not to place a significant load on the system. You agree not to carry out transactions that are considered malicious and aim at blind spots in the provided services and systems. If conformed and identified, the corresponding transaction will be deal cancelled and will be considered as a trading act deemed inappropriate by our Company's judgment in Article 11 (User's prohibited act) Section 12 and the account will be suspended. We will apply Article 19 of the Terms of Use (cancellation, returns, refunds). You agree to notify us immediately if you become aware of any blind spots in the services or systems provided. The user is responsible for maintaining the confidentiality of the password and ID, and the user is responsible for all actions performed using the password and ID. In addition to this Guideline, Bitterz contains rules that you should observe when using it, so please observe them. If you have any questions about the Terms of Use or Guidelines, please contact us before registering for an account. Users must comply with relevant laws, governmental ordinances, ministerial ordinances, rules and orders when using Bitterz.

Prohibition of transfer of rights and commercial use

The user shall not transfer or lend the rights and obligations acquired according to the Guidelines and the Bitterz account ID to a third party. In addition, the user shall not use the product for commercial purposes without the permission of Bitterz, beyond the range and method of use specified by Bitterz Guidelines.

Information of other users

The user consents not to use the personal information of other users who are using Bitterz except for the purpose of using Bitterz. It is prohibited to use Bitterz to collect personal information of other users. Also, with regards to personal information here, in addition to name, email address, etc., it refers to all data, sentences, photographs, drawings, pictures, sounds, etc. posted and transmitted by users in connection with Bitterz.

Matters to be noted when making a transaction, and Bitterz' disclaimer

Bitterz is not involved in the actual transaction. The financial products handled by Bitterz are cryptocurrencies (crypto assets), and cryptocurrency trading involves a high level of risk that is not suitable for all investors. Before deciding on cryptocurrency trading, carefully consider your investment objectives, experience and risk tolerance. You may lose some or all of your investment. Therefore, don't invest money that cannot bear the loss. Consider the risks associated with cryptocurrency trading and seek advice from a neutral financial or tax advisor if in doubt. Bitterz is not responsible for your transactions. It is at your own discretion and responsibility.

Concept of user information and privacy

We will comply with Bitterz' separate Terms of Use and Privacy Policy.

Bitterz Right to delete

Bitterz does not examine the content before it is made available, but reserves the right to make its own decision to reject, edit, move or delete. Also, Bitterz reserves the right to delete the corresponding ID or contents immediately without notifying the use if Bitterz determines that an act that violates the matters stipulated in the Terms of Use (including Guidelines) and the purpose of the Terms of Use has been performed, or that it has infringed or intends to infringe the rights of other users. Bitterz also reserves the right to delete user IDs that have not been used for a certain period of time.

Warranty Disclaimer

The user agrees to the following items.<br> The user uses Bitterz at your own risk. Bitterz does not guarantee that Bitterz will work properly. Bitterz does not guarantee the suitability for a specific purpose or that we will not infringe the rights of third parties.

Bitterz does not guarantee the following:

  1. That Bitterz will conform with the demands of the user.
  2. That the contents of Bitterz, the system, programs, etc. are safe, and no errors or malfunctions will occur.
  3. That the results obtained from using Bitterz are accurate.
  4. That the contents, products, services, and other data you obtain from Bitterz will meet your expectations.
  5. That all errors and defects on the Bitterz website should be corrected.
  6. That the information and advice provided by Bitterz regarding the use of Bitterz are accurate. In addition, Bitterz may suspend without further notice to the user when Bitterz determines that it is necessary for system maintenance etc.

And others, such as downloading or obtaining data using Bitterz is at your own discretion and responsibility. You are solely responsible for any damage to your computer system or loss of data that may result from downloading or obtaining data. Bitterz does not guarantee the user for the information or advice that users obtain through, or from Bitterz .

Limitation of liability

In view of the nature of Bitterz, the technical restrictions on the Internet and computers, and the technical restrictions of infrastructure such as communication lines, Bitterz is (even if it is pointed out that damage may occur in Bitterz),1: Bitterz usage or non-availability, 2: Content, data, messages received, substitutions and costs of substituting services resulting from transactions carried out on or through Bitterz, 3: Unauthorized access or modification of user transmissions or data,4: Third party comments or actions regarding Bitterz,5: And others, the user understands and agrees that Bitterz will not be liable for any damage resulting from any other matter related to Bitterz. Bitterz's exemption from this guideline shall not be applied when it is caused by Bitterz's gross negligence or willfulness with respect to the reason directly causing the damage.

Relations with Bitterz Terms of Use

The terms of Use established by Bitterz also apply to the parts related to the use of Bitterz. However, in the event of any conflict between these Guidelines and Bitterz's Terms of Use, these Guidelines will prevail.

No contractual relationship

There are no contractual relationships between Bitterz and its users, such as alliances, joint ventures, franchises, agents and outsourcing.


Notifications to users will be made via email or My Account of each user. Also, the regular announcements about Bitterz, changes to the terms of use, etc. are made by displaying a link to that effect in Bitterz.

Right to change Guidelines

This Guideline may be modified at any time by Bitterz if deemed necessary. However, the user shall be notified in advance of changes to important elements of the Guidelines.

Governing Law and Jurisdiction

The Terms of Use or Guidelines and the relationship between you and Bitterz shall be construed in accordance with the laws of the country in which we operate, and does not comply with the law of the country in which the user resides.In the event of a dispute between our company and the user, both parties will discuss and aim for a satisfactory solution, but if it is determined that it is difficult to resolve, we agree to the court of the operating country of the Company depending on the amount of the complaint.


The failure of Bitterz to exercise or enforce any of the rights set forth in the Terms of Use or Guidelines does not constitute a waiver of those rights. In addition, if any part of the Terms of Use or Guidelines is invalidated, the other terms of the Terms of Use will still be valid.