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How to Deposit

To make a BTC deposit

Prepare BTC

If you do not have BTC, please prepare BTC in advance by using service of other companies.

The deposit page on My Account.

Please open the deposit page on My Account.

Select the deposit method

Please select BTC

Transfer BTC to the deposit address

Transfer BTC to the Bitcoin deposit address in your Bitterz Wallet.

Deposit address

Please go to the deposit page on your My Account to find your deposit address.

Scan the QR code with your phone or tablet, or copy the deposit address displayed on the page.
Transfer BTC to Bitterz Wallet from an external wallet, such as a third-party service.

Deposit completion

Once you have transferred BTC from an external wallet and have completed your deposit to Bitterz Wallet, you will receive an email informing you of the completion of the deposit.

The minimum deposit is 0.0001 BTC.

Please send only the relevant cryptocurrency to the deposit address.
If you send the wrong currency or to the wrong address, you may lose your funds.
In that case, we will not accept any refund, so please confirm the address carefully before sending.
Also, due to the traffic on the blockchain, it may take some time before it is reflected in your wallet.

Deposit now

To make a deposit with Credit card

1. KYC

To make a credit card deposit, we need you to verify your identity (complete the submission of identification documents and additional authentication).
If you have not yet complete it, please go to My Account to verify your identity.

Verify Your Identity Now

Please refer to the following pages for information on how to verify your identity
Submission of Identification documents

2. Registration of credit card information

You must register your credit card information in order to make a credit card payment.
Please enter your credit card details in the Credit Card Information Registration of My Account.

Credit Card Information Registration

Accepted credit card

We accept the following credit cards.

JPY Settlement

USD Settlement

Submission of credit card information

Please enter the various information of the card and upload the card image (front).

  • Card number
  • Expiration date
  • Name on Card
  • Upload a card image (front)

Credit Card Approvals

The credit card you have registered will appear in the credit card list.
After you complete the registration of credit card information, we will review the information you have submitted.
Once the status is set to 'Approved', you can use your credit card to make a credit card payment.

3. Credit card deposit

The deposit page on My Account

Please open the deposit page on My Account.

Select the deposit method

Please select “Credit card”

Selection of settlement currency

Please select which currency you would like to settle in: JPY or USD.
* Different credit card companies have different currencies available for settlement.

Selection of the card number

Only pre-registered and approved credit cards can be selected.

Enter the security code

Please enter the credit card security code

About security code

Security code is a 'three or four-digit' number on the back or front of the credit card.
Depending on the credit card company, the display location, number of digits, and its name will vary.

Enter the settlement amount

Enter the amount you need to deposit.
Deposits to Bitterz Wallet should be in BTC(Bitcoin).
Please check “the converted BTC amount” displayed.

Confirmation and deposit

Please make sure that the information you have entered is correct on the confirmation page.
If you have confirmed, please click on the ‘Deposit’ button.

Please note that it may take some time to complete the settlement process.
Please be careful not to click twice or thrice in a short period of time.

Completion of deposit

Once your credit card payment has been processed, you will receive an email notifying you of the completion of your deposit.
Please check the contents of the email, as well as your financial status and deposit history on My Account.

*Please note that credit card deposits are subject to a handling fee. Please be aware of this before proceeding.

In addition, Please note that your credit card bill will show one of the following companies as the biller.

In the case of JPY settlement
・V Payment 03-6910-4892

In the case of USD settlement

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